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FAQs

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ABOUT OUR PB SHAKES

What are pb nutrition™ meal replacement shakes?

pb nutrition shakes are delicious meal replacement shakes, packed with the nutrition you need to help you power through your day. Made with plant-based ingredients like faba bean and pea protein, oats and flaxseed, the shakes are perfect for on-the-go. Developed with the help of expert dietitians, each serving contains 20g plant-based protein, 17 essential vitamins and over 7g of fibre. Perfect for the busy go-getter looking for a convenient and nutritious meal option. 

Want to know more? Check out all the benefits of pb nutrition shakes. Plant Based Vegan Meal Replacement Shakes - PB Nutrition | pb nutrition

What is the Health Star Rating of pb nutrition™? 

We’re excited to share that our shakes are top-rated, receiving the highest possible Health Star Rating of 5 stars. Perfect for the health-conscious busy-body looking for a tasty and nutritious meal option. 

Are pb nutrition™ meal replacement shakes made in Australia?  

Yes! Our shakes are proudly made and owned in Australia.

What are pb nutrition meal replacement shakes made from?

We’ve been working hard at creating the perfect blend of ingredients we love, so our meal replacement shakes are both super tasty, nutritious and all-round satisfying – we hope you agree! 

Our shakes contain ingredients from plant-based sources including faba bean, peas, oats, rice, flaxseed and cocoa (in the Chocolate Flavour), a good dose of 17 vitamins & minerals, all combined with sunflower oil, MCT oil (or Medium Chain Triglycerides) from coconut, raw sugar, natural flavours, as well as sunflower lecithin and some gums for a wonderful, smooth mouthfeel in every sip! 

Head to our ingredients page for more detail. Our Ingredients | pb nutrition

Are there any artificial colours or flavours?

Nope! No artificial colours or flavour can be found in pb nutrition.

Do pb nutrition meal replacement shakes contain any palm oil?

No, this range does not contain palm oil.

Are pb nutrition meal replacement shakes suitable for gluten-free diets/people with coeliac disease?

If you are on a gluten-free diet, you may need to miss out on our shakes (shucks!) since they are made with oats. 

Are pb nutrition meal replacement shakes suitable for vegans? 

Good news, our shakes are free from any animal-derived ingredients!

Can I buy single serve packs of pb nutrition shakes?

Hey there! We totally understand that committing to a pack of 12-15 servings of our pb nutrition shakes can feel like a big leap of faith, especially if you haven't had a chance to try one yet. And let's face it, when you're on the go, it's way more convenient to have a single serve pouch on hand. Unfortunately, we don't offer single serve packs at the moment, but would love to be able to offer them down the track. Make sure you're signed up for our newsletter so you'll be the first to know when they're ready to go!

Are there any allergens in pb nutrition shakes?

Due to a very small risk of cross-contact, there may be trace amounts of wheat, milk, soy and egg present. If you are on a gluten-free diet, you may need to miss out on our shakes (shucks!) since they are made with oats.  

Is pb nutrition owned by Sanitarium?

Yes! pb nutrition is proudly owned by Sanitarium! All Aussie made and owned. Sanitarium Health Food Company has a long history of promoting the benefits of wholesome plant-based foods. Read on here About | pb nutrition

How can pbnutrition meal replacement shakes reduce hunger?

pb nutrition meal replacement shakes contain protein at levels which can help reduce hunger and increase feelings of fullness for up to three hours when consumed as part of a balanced diet.

There are several ways in which protein can play role in hunger management- one being its effect on hunger hormones. Of course, there is not a one-size-fits all approach to nutrition and individual effects can vary. Factors that come into play with hunger levels include age, level of physical activity, intake of other foods and/or hormonal shifts.

HOW TO USE PB SHAKES

Can the powder be mixed with anything other than water? 

Yes, it's definitely possible! You can mix it with your preferred plain plant-based milk or blend it into your favourite smoothie. 

My pb shake seemed a bit gritty, what can I do about that?

A little grittiness may be present when you shake up your pb shake and start sipping straight away. For an extra smooth texture, simply wait about 3 to 5 minutes!

Are pb nutrition meal replacement shakes intended for weight loss? 

pb nutrition shakes can be used to help you meet your weight loss goals if used correctly. They can be your new go-to for quick and delicious weight loss support in the context of a wellness journey that includes a calorie-controlled diet and regular physical activity.

Losing weight requires you to consume less energy (fewer kilojoules/calories) than you burn. We recommend a reduced serving of 2.5 scoops* (or less depending on your personal needs) with and add 440ml water for a great tasting 500ml serving. At this serve size recommended by our fabulous dietitians, each serve delivers less than 1200kJ (287kCal) and is a good source of protein, high in fibre and low in sugar!

Head over here for more information: Slimming down with pb nutrition | pb nutrition

For general weight management tips, reach out to our pb nutrition Dietitian. For more detailed advice tailored to your own personal health and nutrition needs, we recommend finding a dietitian in your local area here.  

Can I give pb nutrition™ meal replacement shakes to my child?  

We recommend pb nutrition shakes for people 18 years and older due to the energy and protein content per serve. 

If you are wanting to provide pb nutrition shakes to your younger ones it’s ok to give them a smaller serve size as a snack amongst other great options like fruit, yoghurt, nuts, or veggie sticks with hummus! More info healthy eating for children can be found here, but for specific advice, we recommend speaking with a dietitian.

How should I store my pb nutrition meal replacement shakes?  

To keep the powder fresh, make sure that pouch is sealed and stored it in a cool, dry place such as your pantry. 

How long will my mixed shake last?

You can mix up the shake and keep in the fridge for up to 24 hours. Give it a good shake again before you drink it.

Can I replace all of my meals with pb nutrition shakes?

We are glad you love them so much! However, our pb nutrition shakes are not intended as a total diet replacement. At pb nutrition, we celebrate the importance of a healthy and balanced lifestyle, and this means incorporating a wide variety of core foods such as wholegrains, legumes, fruit, veg, nuts and seeds. Thus, have pb nutrition up to 2 times per day and, if you can, tuck into some other foods, too!

Can I drink pb nutrition meal replacement shakes when I am pregnant/breastfeeding?  

Hello mamas and mamas to be! Yes, our shakes are safe to consume during pregnancy and breastfeeding. We recommend having one pb nutrition shake per day, to ensure you're getting a balance of whole foods in your diet as nutritional needs differ during pregnancy and breastfeeding. For more info on healthy eating during pregnancy, we recommend checking out this resource. 

Why may I be experiencing gastrointestinal discomfort/symptoms while having pb nutrition™ meal replacement shakes? 

Our pb nutrition shakes are an excellent source of fibre. If you transition from your standard food (or maybe you used to skip meals!) your digestive system needs a little time to adjust. Don’t worry, symptoms should ease within a few days as your gut flourishes and learns to handle the extra fibre efficiently. Note that it’s also important to drink plenty of water throughout the day when increasing fibre intake. For more information reach out to our pb nutrition Dietitian.

I have further questions- where can I get help? 

Got more questions about our products? Our customer relations team is here to help! But if you're looking for more specific nutrition and diet related info, our pb nutrition Dietitian is ready to help you get the answers you need. Just reach out here and she'll be in touch shortly! Meet our pb dietitian | pb nutrition

PACKAGING, SCOOPS & SHAKERS

I don’t have the pb scoop. How can I prepare my pb shake without it? 

No scoop? No problem! If you don't have a pb nutrition scoop, you can either weigh out the powder or use metric measuring cups to measure out your serve! See the below table for weights and measurements.

If your scoop has grown legs and has gone missing, you can also opt to buy a replacement scoop at check-out when you place your next order.

The ‘slim serve’ is our recommended serve for those on a weight loss journey. For more information, read on here: Slimming down with pb nutrition | pb nutrition























weight scoops Metric cup (pressed and levelled) Serves per pack
Standard serve 75g 3 3/4 12
Slim serve 60g 2.5 1/2 15



Is the pb packaging recyclable? 

Recyclability and sustainability of our products and being custodians of our environment is important to the pb team and has been considered in the choice of packaging. We have a broad team of food scientists, corporate regulatory and packaging specialists to review and determine the packaging materials used. Sustainability is a key criterion. The current packaging was chosen in order to maintain the integrity, safety and freshness of our pb nutrition shakes.

You may notice the Redcycle logo on the bottom of the pack. Unfortunately, this scheme has become unavailable in Australia for the time being, so we are on the lookout for another initiative to recycle soft plastics.

We are also paying attention to the satchels, scoops, and packaging material that keeps pb nutrition shakes safe and cosy during shipment. Currently, our satchels are made from 100% recycled materials. We are on the lookout for a more sustainable option for our scoops. In the meantime, we recommend you hold on to the scoop you receive with your first order and reuse this. We are planning to make the scoops an optional add-on in the future, to reduce the amount of plastic sent.

Sanitarium has recently launched a new webpage which has the most up-to-date information on our products’ packaging, along with information on our ambitious targets set for product sustainability, our new Australasian product labelling initiative and more: Sustainable packaging | Sanitarium Health Food Company

Once again, we would like to assure you that your comments and feedback have been shared with our packaging team. We really appreciate your interest in the sustainability of our products and your dedication to the care of our environment.

ORDERS, SHIPPING & RETURNS

What payment options do you offer? 

Hey there! We currently accept payment via VISA card, MasterCard, PayPal, ApplePay, Shop Pay and Google Pay. If you would like to see other payment options available let us know.

I’ve placed my order. When will my shakes arrive? 

Thanks for your order! We aim to ship all orders within 48 hours of receiving them, so you won't have to wait long. Delivery times may vary, but it shouldn't take more than 7 business days to get to you.

Your order will be shipped from sunny Sydney, Australia, and you'll receive a tracking number via email once it's on its way. Just keep an eye on your inbox and you'll be able to track your package every step of the way. We can't wait to see what you think of your new purchase! 

If you need to get in touch with us for any reason, you can get in touch here contact us | pb nutrition


Thanks for choosing us and have a great day! 

Can I cancel or change my order? 

We know you're eager to get your hands on your new goodies, so we work hard to pick and pack your items as quickly as possible. Unfortunately, this means that once you place your order, it can't be changed. This includes switching out products or payment methods. For our returns policy, follow this link Purchase Terms and Conditions | pb nutrition

Can I track my delivery? 

Absolutely! Your order will be shipped from sunny Sydney, Australia, and you'll receive a tracking number via email once it's on its way. Just keep an eye on your inbox and you'll be able to track your package every step of the way. If you do not receive this, do get in touch and let us know!

contact us | pb nutrition

Thanks for shopping with us and we can't wait to see what you think of your new purchase! 

How much does delivery cost?  

We're excited to be offering FREE shipping Australia wide right now!

Thanks for shopping with us, and we hope you love your new purchase! If you have any questions or need any help, just let us know. contact us | pb nutrition

Do you ship internationally? 

At this time we offer shipping only within Australia. That means you can get your hands on all of our amazing products no matter where you are in the country. Do let us know if you live outside of Australia and would love to get hold of pb nutrition products. We would love to be able to offer pb nutrition internationally if this becomes possible. contact us | pb nutrition

Where can I buy pb nutrition? 

Thanks for considering our shakes. We're excited to bring it to you, and right now it's only available to purchase online, Australia wide. But don't worry - if that changes, we'll be sure to let you know! Keep an eye out for updates or get in touch if you have any questions. 

Thanks for your interest in our shakes, and we hope you love them as much as we do! 

What happens if I have received damaged goods? 

Oh no! We really hope this doesn’t happen, however, if you did receive a damaged pack, don't worry - we've got you covered. Just send us an email with a photo of the damaged goods to CustomerRelations@sanitarium.com.au or call us on 1800 673 392 and we'll take care of it. 

A quick note - in order for us to process your claim, we'll need a clear photo of the damaged goods. But other than that, we'll handle everything else. Thanks for choosing us, and we hope you have a great day! 

What is your returns and exchange policy? 

We want you to be completely satisfied with your purchase, but we understand that sometimes things don't work out.

We're so proud of our product's quality and taste that we're offering a 30 day money back guarantee for first-time purchasers of up to 2 meal replacement shakes. If you're not completely satisfied with your purchase, simply contact us and return the product within 30 days of purchase to claim our money back guarantee. For full details, review our terms and conditions here.

If you receive a damaged product, please don't hesitate to let us know. We'll be happy to process a refund in that case.  

My fav flavour is sold out, when will you re-stock?

Oh no! If the item is being re-stocked we will update the store as soon as it is available.