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Shipping

What is your returns and refund policy?

We are unable to provide refunds or exchanges if you change your mind on purchases so please choose carefully. 

We are only able to offer refunds if:

  • The product is faulty or is not of acceptable quality; or
  • The product is not fit for its intended purpose; or
  • The product does not match the sample or our description
  • The product is within 30 days from the date of dispatch and includes your invoice as proof of purchase

If you meet the conditions above, please contact us.

Returns of items where it is apparent that the conditions have not been met may result in a refund not being issued. Please note that online orders can be only returned through this online process so please hold onto your items in the event we require it to be sent back to our team.

When will my order be shipped?

We ship all our orders within 48hrs of the order being received. Our products are shipped from Sydney, NSW via Australia Post.

Once your order is packed and leaves you will receive an email with a tracking number to track your parcel.

Depending on postage carrier restrictions, it may take up to 10 business days to receive your order.

Check here for more information about delivery times & schedules.

Do you ship internationally?

We currently only ship within Australia.

Everything is sold out, when will you restock?

Oh no! If the item is being re-stocked we will update the store as soon as it is available.

Also look out on our social channels for extra updates.